One of the most common and useful types of technical support would have to be live chat. If you have ever purchased anything online, you have most likely seen the option for live chat support from the company. Keep in mind that with this type of service you will be using an instant chat window, similar to Yahoo messenger, rather than talking to someone over the phone. This is by far the most useful service for its effectiveness and ease of use. You will need to be able to explain what your issue is in a detailed manner and be able to follow simple instructions.
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